Skip to content
  • info@demircode.com
  • Monday - Friday: 09:00 - 18:00

We provide domain, hosting, maintenance, updates and technical support to keep your projects running.

30 business days Request Quote
Support

Who Is This For?

Companies with existing web software
Businesses seeking technical support

Highlights

Exposure of unpatched systems to security vulnerabilities
Cost of delayed response to technical issues for the business

We provide 24/7 technical support and maintenance to keep your projects running smoothly.

Service Scope

  • Domain & Hosting Management
  • Maintenance & Updates
  • Technical Support (24/7)
  • Server Management
  • Backup & Security

Modules

Included Modules
Add-on Modules
How Does It Work?

Here's how your process progresses step by step after purchase or subscription:

1

Support Request Received

1 hour

Your support request is logged, priority level is determined and it is directed to the relevant technical team.

2

Issue Analysis

2-4 hours

The reported issue is analyzed in detail, root cause is identified and solution alternatives are determined.

3

Solution Development

1-3 business days

The identified solution is implemented, necessary code changes or configuration updates are made.

4

Test & Verification

1 business day

The applied solution is tested, regression checks are performed and it is verified that the issue is fully resolved.

5

Resolution & Closure

1 business day

Resolution report is prepared, knowledge base is updated and support ticket is closed.

Payment Description

Payment Information:

Pricing for this service is determined based on project scope. After submitting your quote request, our team will contact you with detailed pricing and payment plans.

  • Custom project-based pricing
  • Flexible payment plans
  • Corporate invoicing