ORES | Online Hotel Reservation System

Catalog

Thanks to the Online Hotel Reservation and Villa Rental System, you can obtain unbelievable sales figures for your travel agency.

Our Online Hotel Reservation System  |  ORES  product,  which we have prepared for travel agencies  , allows you to receive hotel reservations both via B2B  and  B2C  and has all the necessary management tools.  It offers a large-scale reservation engine with different sales channel connections such as channel management  integrations, external  API  and  XML  integration.

Who uses ORES?

  •  To your customers who visit your website,
  •  Your sub-agencies, 
  •  Your Call Center team,
  •  Purchasing Managers of your Contracted Corporate Customers,
  •  To your Contracted Hotel Owner Users (Extranet),

Which Companies Is ORES (Online Hotel Reservation System) For?

  • All travel agencies that are sub-agencies,
  • All travel agencies with sub-agencies,
  • All travel agencies without sub-agencies,

NOTE: There are separate versions for large-scale travel agencies and separate versions for small and medium-scale travel agencies,

 

Ready Design Templates

User-friendly template designs found in ORES are developed according to the needs of both you and the end consumer. The template you will choose from the designs prepared with the aim of ensuring high-level success of corporate websites is made suitable for you in the direction you want. If our designs, which help you to quickly organize
your product content from a single panel without the need for coding knowledge, are insufficient for you, we design the web design you need by determining the needs of you and your users in the most accurate way.

Our web designs , which provide you with all the innovations in your sector in a ready manner and enable you to get maximum efficiency with minimum effort ; categorize your products in many different ways such as date, location, number of people, facility type and easily meet the expectations of the end consumer.
 

Multi-Language Support

In summary, as an online reflection of your corporate identity, every tool you use on your website will put you one step ahead of your competitors. One of the most important tools, especially in e-commerce sites operating in the tourism sector, is the multi-language feature. Thanks to multi-language support, you can ensure that your e-commerce site serves in different languages .

Consumers from any part of the world who want to buy your product can buy the product on your site by choosing one of the international languages ​​such as Turkish , English , Russian ,  French and  German that we have on ORES or one of the local languages ​​such as Urdu , Danish and Dutch . When the multi-currency and multi-language support we provide for you are combined, users can spend longer on the site and thus become more convenient to buy. In addition, not only end users but also your company's employees can benefit from this feature. In this way, your site can
more easily gain a place for itself in both national and international markets
.

Multiple Currency Support

E-commerce sites that allow for trade both locally and worldwide are developing day by day. Multiple currency support is also one of the rational needs in websites that require the use of many tools in line with the expectations of the consumer. In order to keep up with today's world where globalization is rapidly increasing, it is necessary to respond to the needs of the consumer such as currency, language selection and time zone.

The multi-currency support we offer you at ORES allows you to receive payments integrated with many currencies valid in the tourism sector . ORES multi-currency support allows you to stand out among your competitors not only locally but also globally. Thanks to the multi-currency support, you can either get daily updates by adhering to  the TCMB rate or adjust the exchange rates with our special exchange rate management panel . In this way, your users can see the price of the product you offer in the currency they specify, no matter where they are in the world, without the need to use another website, and thus speed up.

Multi Room Selection

In the new world order, which is another name for globalization, one of the most difficult issues for people is undoubtedly time management. Everyone's time is very valuable and no one wants to waste this value. The multi-room selection module, developed for this need, offers users the opportunity to find and select the products they want to buy on a single page without the need for several moves. In this way, users spend half the time to reach the result they will reach in more than one stage.

The multiple room selection module we use at ORES is the most important assistant for internet users whose time is valuable. Thanks to the module, people who will stay at the same time and in the same hotel can select their different preferences from a single panel and choose the rooms they want from the ones that come with this selection. For example; users who want different room types and different boarding options in a holiday group of three can make separate preferences on the same page and reserve rooms with more than one opportunity on the same dates. 

The multiple room selection module provides convenience not only to hotel guests, who are end users, but also to those working in the 'Business to Business' system called B2B. The module, which allows multiple preferences to be selected at the same time, significantly reduces the workload of company employees.
 

Hotel and Villa Sales Reservation

Online environments are among the most used purchasing options for those who want to go on vacation. Most users who prefer this system want to access the product they want from a single environment. ORES, which includes all the management tools required for hotel and villa sales reservations; is suitable for e-commerce sites that use both B2B and B2C systems thanks to its user-friendly designs and many different module options. 

ORES, which you can easily offer to many different units and consumers, from your sub-agencies to the users you want to reach, from your call center team to your contracted corporate customers; also provides you with the customer tracking system needed after hotel and villa sales reservations. Thus, it allows you to easily access the information you will need to control the problems experienced by customers during the reservation process and solve these problems. With ORES, you can track all operational processes that may occur during and after sales, and sales cancellations can also be made.

Priced and Unpriced Search Options

Thanks to the priced and unpriced search options module we designed in ORES, users can view all hotels in the location they want to go to, even if they do not select the date they want to go on holiday. In this way, users who do not determine the exact time they will go on holiday are prevented from missing any hotel in the region. In this system, users who have a certain date they want to go on holiday are allowed to view any hotel within the time period they choose, even if it is full.
 

Search by Hotel Details

People who want to overcome the intensity of work and the problems of social life on vacations primarily search for hotels they will choose on online systems. People who are going on vacation attach importance to functionality and speed in their searches on websites.

Thanks to the search feature in hotel details that we offer at ORES, users can view the available rooms by selecting all their preferences on a single page. After selecting the number of people and the date in the search they will make on the page, guests can list both their hostel choices and the different facilities offered by the hotel on the same page. Thus, the user can select all their needs on the same page without having to make another search. Guests who cannot find the room they are looking for or have another preference can also make a new search on the same page. E-commerce sites that prefer the B2C system in their sales keep their customers on the page for a long time thanks to this advantageous panel, and the transition of people to the sales stage becomes easier at the same rate.
 

Map Module

Map applications are among the shortcuts that have entered our daily lives with smartphones. These frequently used applications are used not only for traffic conditions or directions, but also to view the location of the desired place.

Thanks to the map feature we offer in ORES;

  • Where the selected hotel is located,
  • Other hotels in the area you choose,
  • You can quickly and easily  check the restaurants, cafes and entertainment venues in the area where you will be holidaying  .
     

You can also list only the hotels that suit your preferences by selecting price range, accommodation type, guest score or hotel facilities on the map panel, which you can position anywhere on your website.
 

Location Module

When a visitor to a website stays on the site for a long time, it increases both brand awareness and potential sales. Especially in sectors with high volumes such as e-commerce, awareness and reliability are of great importance. For this reason, many strategies are being developed to keep visitors on the site for a long time.

The location module that we offer to you at ORES stands out as a panel where you can determine your SEO strategy. Thanks to this panel, you can prepare content about any cafe, restaurant, entertainment center or weather conditions, transportation, etc. in the location of the hotel you sell, and present these to users.
 

Tag Management

One of the things you need to organize on your website is tags. The tags you use on your website will take you to the top pages of search engines, while also paving the way for a user-friendly website image. Especially for e-commerce sites where campaigns and discounts are frequently organized, using tags is a must.

Thanks to the tag management panel in ORES, you can position tags such as discounted prices, reservation options, installment campaigns, which we are used to seeing on hotel pages, in any area of ​​your website you want. You can also change the content of the tags and use different tags and icons for both rooms and hotels.
 

Advanced Dynamic Filtering

People's holiday preferences vary depending on many different parameters such as time, number of people and location. However, when these variables are insufficient, different category contents come into play.

Thanks to the advanced dynamic filtering we use at ORES, the products on your website are accessible within the categories you allow and the users determine. In this way, people who want to make a reservation on your website can access the right information in the easiest and shortest way. Thanks to this feature, which increases the efficiency and productivity of the site, ready categories such as facility type, number of stars, comments can be used and different filters can also be applied.
 

Customizable Comment and Point System

Comments made on products on e-commerce sites directly change user preferences. Therefore, manual inspections are necessary on websites where spam comments are not automatically inspected. Comments that allow people to spend more time on your site and access information through the eyes of other users should not be used as site content without inspection.

With the customizable comment and score system in ORES, you can check the suitability of the ideas presented for your website and block comments that are contrary to your site content without opening them to the user experience. The comment and score system is very useful not only in spam messages but also in categorizing comments. For example; you can ask guests to rate a hotel on your site under titles such as cleanliness, location or recommendation, and thus obtain both a specific and general score. Thanks to this feature, it is possible for guests who want to leave a comment about a hotel or room to make a more accurate evaluation.
 

Refundable Non Refundable Sale

Many users who want to rent a hotel or villa want to benefit from early booking advantages. For this, you can use the refundable - non-refundable sales system that allows you to work with different prices for different options on your site. For example, you can set lower prices for an option where the guest makes an early reservation, or if you want, you can continue your sales with a single price policy. If you wish, you can also allow guests to see two different prices. In this way, it is possible to access two different customer profiles on the same page.

Ask-Sell Module

Travel agencies, which represent the organization and planning arm of the tourism sector, undertake the task of creating packages as well as sales due to the position they are in. Travel agencies, which work to meet all the needs of the guests regarding their travel, also offer the consumer travel packages that the guests do not have in mind but already exist.

Thanks to the ask-sell module in ORES, people who want to stay and agency employees can communicate directly. In this way, the needs of the user are better understood and they are ensured to get the maximum benefit from their holiday.

The user who sees the hotel price secretly on the ask-sell module can contact the hotel in a short time and make the most suitable choice for himself. The customer profile is also easily determined thanks to the ask-sell module. Thanks to this system, hotels that meet the expectations of their customers in the fastest and easiest way also increase their sales at a parallel level.
 

Campaign Module

The most preferred products by users in online shopping are discounted products and products with certain campaigns. Guests who want to buy accommodation in the tourism sector also follow various opportunities.

The module we designed for campaigns such as coupon codes, money points, early booking or 4 stay 3 pay that you want to apply to the products on your website; provides great benefits in increasing your sales speed. The campaign module allows you to offer your customers the campaign you want for any location, a specific hotel or limited accommodation types.
 

E-Bulletin

The e-bulletin module, which allows you to deliver updated information about your company or your campaign brochures to your target audience in the shortest way possible, helps you gain both customers and prestige when used correctly.
Thanks to the healthy e-bulletins you send, it will not end up in people's spam mails but in their inboxes, allowing you to increase your awareness and reliability.

There are some rules you should pay attention to when sending e-bulletins. The first of these rules is how long it will take to send, correctly determining the target audience, and delivering the message in the best way. With the e-bulletin module in ORES, you can deliver your campaign or promotional bulletins to your customers.
 

Membership System

The business volume of the online commerce sector is increasing exponentially every day. The development of online commerce sites that allow direct communication with customers and sales anytime and anywhere is increasing in parallel with the number of new users. For this reason, companies that do online commerce in many different sectors are trying to get people to become members of their websites with the campaigns they implement.

The membership system we offer to you at ORES aims to increase both your sales based on reference and your awareness. At the same time, it becomes possible to reach your potential customers by determining whether the people registered in the system can be included in your target audience.
 

Online Support System

In an online trading system where the seller and the end consumer do not come face to face, it is very important to respond quickly to users' questions and problems. The online support system, which will differentiate you from your competitors and make you easily noticeable to your customers, increases the likelihood of your customers shopping from you. In addition, the online support system makes it easier for you to analyze customers' expectations and problems and develop different strategies to improve your sales.

Using the online support system used in ORES from a single panel without the need for another application or coding helps you save both money and time.
 

Online Payment Integration

Speed ​​and security are very important in payment systems, which are one of the indispensable branches of online commerce. 
There are many different tools among the payment systems that allow the connection between the seller and the buyer to be established. These include;

  • Virtual POS's,
    • Iyzico,
    • PayTR,
    • Stripe,
    • WildCard etc.
  • Mobile payment systems,
  • Money Transfer / EFT methods,
  • There are new generation payment systems.

Thanks to the online payment integrations in ORES, it is possible to integrate with both banks and other payment systems. The system, which is integrated not only with domestic but also with foreign institutions, stands out because it is practical and easy to use. 

Email Integration

The e-mail integration, which allows online sales companies to share the billing process with the consumer, was designed with the benefit of both the agency and the guest in mind. The system helps hotel or agency owners complete all their communication with the end user on the internet, allowing processes such as reservations and cancellations to be controlled.

The connection between the hotel and the customer is easily established using the e-mail integration module in ORES.
 
After the user selects and pays for their room, they can access all the details regarding the reservation via the voucher sent to them. The e-mail sent to the hotel at the same time as the voucher sent to the customer informs the relevant person whether or not they accept the reservation. In this way, the entire purchase and sale process is resolved without the need for manual control.
 

Scheduled Rate Integration

Companies in the tourism sector do not only make sales to people within the country's borders. For this reason, the sales channels they use should be in a way that foreign guests can easily understand and use.

Thanks to the timed exchange rate integration we have prepared for you at ORES, the prices of the hotels or villas you offer for sale are updated according to the daily exchange rate of the TCMB without the need for any adjustments. In this way, all guests who want to make a reservation from your website can see the accommodation prices in their own currency.
 

B2C Master Data Control Panel

ORES, which allows you to easily control all management processes regarding hotel and villa sales, produces unlimited solutions for you. ORES, where you can add all the data you want to bring to the user through your website, also includes many ready-made master data.

In the master data control panel, where you can add visual designs such as sliders or banners, it is possible to make all changes regarding the hotel and room types you will add to your site from this panel. In order to change the master data content, it is sufficient for the authorized person to make changes or additions on the panel. In this way, all
users who prefer your site can access the most accurate information in the shortest time.
 

B2C Panel | Web CMS

The B2C system, known as Business to Customer, is a marketing and sales model in which companies reach the end user directly. In the B2C system, end users order all the products they need through the company's web portals or virtual stores.

All companies that want to work with the B2C business model in the tourism sector need a website where they can be in direct contact with guests.

With the B2C panel in ORES, you can easily organize all the changes you will make on your website. You can also get similar solutions for your corporate customers from the system that is used not only for customer needs but also for determining the profit margin or viewing the progress payment reports required for your sub-agencies.
 

Improved SEO Module

SEO (Search engine optimization) studies, which have gained great importance with the spread of online shopping, are the control of algorithms that help determine the values ​​​​such as hits and ranks of your page, that is, increase its popularity. The awareness of your website is very important to get ahead of your competitors and ensure your permanence in the sector.

At this stage, especially in searches made through Google, SEO Module will help you reach your goal by appearing in the top ranks.
 
The place of the website in search engines is not determined randomly. The content, tag or backlink concepts that you will use to take you above your competitors in search engines all refer to SEO work.

In a sector like tourism where there are many competitors, it is necessary to increase your visibility to make sales. Websites that appear at the top of search engines eliminate their competitors in terms of recognition and reliability. The SEO module in ORES is exactly what works. It is possible to become one of the most preferred companies in the sector thanks to the systematic content additions you will make to your website. In addition, if you wish, we can manage your SEO work for you.
 

Sales, Reservation and Customer Tracking Panel

Sales and reservation tracking, one of the most important branches of online sales, helps you to make a financial analysis of your company and to continue the billing process in a healthy way. The system, which is especially useful during campaign periods or prepaid sales, shares the payment details made by the customers with the agency or hotel owner. Thanks to the module, it becomes possible to see who made a reservation for which hotel or room, how much of the fee was paid and the content of the reservation.
 

Sub-Agency System

In the B2B (Business to Business) trading system, products do not meet the buyer directly. B2B, which is a trade model between companies, can be defined in its simplest form as the distribution of the first-hand product to dealers and offering it for sale. Companies that want to sell with the B2B business model in the tourism sector also need sub-agencies in addition to themselves. Agencies that sell especially through online channels may also need data entries from sub-agencies for the products they will add to their websites.

Thanks to the sub-agency system module in ORES, you can set up a role mechanism and authorize the people you want to use the page. In this way, the admin panel can only be viewed by the admin, the sales panel by sales experts, and the management panel by administrators.
 

Reservation and Sales System

Companies that use B2B and B2C business models at the same time need to have full control over the entire process in order to easily follow up on business as agency owners. For this reason, the reservation and sales system module we designed for you at ORES allows you to control reservations, cancellations or payments made to sub-agencies from a single panel.

The reservation and sales system module helps you control not only the sales made but also the sales that were received with errors. In this way, you can see at which stage the visitors who want to book a room or villa from your site but cannot complete the process receive errors.
 

Corporate Customer System

Companies with corporate customers continuously increase their profitability. For this reason, corporate customers are one of the most valuable financial resources for agencies in the tourism sector.

Thanks to the corporate customer system in ORES, you can organize your bulk sales or business partnerships to companies without the need for any technical support. You can make special pricing for your corporate customers and create campaigns on a company basis at certain periods. If you wish, you can define a separate account for each of your corporate customers and have them complete their purchases through their own accounts. In this way, you can offer different products for each corporate customer.
 

Accounting Integration

Accounting programs used to reduce costs, increase profitability and view the status of products on sale allow you to easily control the financial status of your company. The accounting integration module that we provide for you in ORES easily integrates with the best accounting software.
With the accounting integration module, you can transfer the current account information of all hotels and rooms you add to ORES to the program and automate the invoices you will issue through the system. You can also easily control price changes or the stocks of rooms on sale through the system. In order to use the accounting integration module of ORES, it is sufficient to have sales, price and stock statuses in the system.

Report and Tracking Panels

For businesses that sell online, using a tracking program that reports the sales and reservation process both speeds up the process and maximizes customer satisfaction. In the tourism sector, where thousands of people receive service throughout the day, supporting the process with professional and technological solutions reduces possible errors and ensures a more efficient workforce.

You can easily view two different reports for your products in the sales and reservation tracking and report panels in ORES. When you select a specific date range to check the reports; you can easily access the graphical form of information such as income, reservations and guest count. If you wish, a new reporting system that will include only the information you want can be easily added by us.
 

Profit, Commission and Discount Management Panel

There are many sub-branches in accounting related to sales and payments. Some of these are profit, commission and discount shares.

All arrangements to be made between agencies and sub-agencies using B2B and B2C systems together can be controlled from the profit, commission and discount management panel in ORES. With the panel, separate rates can be calculated for all hotels or all sub-agencies on the website, and separate commission amounts can be entered for a single hotel offered for sale by sub-agencies.
 

Earned Value Panel

In commercial systems where agencies and sub-agencies work together, the correct calculation of the earning rates facilitates the follow-up of the work and provides the opportunity to make error-free calculations.
 
Offering fast and practical solutions for the tourism sector where large budget expenditures are made, ORES ensures that the entire earning process is made simple and easy with its innovative, dynamic and rational management infrastructure. The ORES earning panel automatically calculates the net amount of the commission rates previously entered into the system as a percentage between the agency and sub-agency, and helps you check whether there are any problems during the payment phase.
 

Stop Sale

Stop sale, defined as temporarily stopping sales for a certain period of time, is a situation frequently encountered in the tourism and hotel industry. In cases where all rooms in the establishment have been sold, the hotel owner reaches out to agencies that have made pre-bookings through online channels and stops sales.

If ORES users encounter such a situation, they can close all rooms of the hotel to sale by entering the stop sale panel. If the agency wishes, it has the opportunity to stop the listing of the hotel completely or make the prices invisible.
 

We wanted to include the prominent features of ORES here, there are many more modules in the system that we have not written here. Please contact us for more information.