Pratik ERP | ERP ve CRM Customer Relationship Management

Don't bother with complicated software, make your work easier with Practical ERP!

PratikERP: A Simple, Smart, and Flexible Solution for SMEs!

SMEs don't need complicated software! Easily manage your business with PratikERP, save time, and focus on growth.

Why PratikERP?

PratikERP: The Growth Partner for SMEs!
The power of simplicity meets the practicality of functionality.

✔ Simple and User-Friendly

No complicated menus! Start using it right away with its easy-to-understand interface.

✔ Customizable to Your Needs

Invoice management, inventory tracking, customer relations (CRM), or reporting... Just choose the modules you need!

✔ Fast and Practical Setup

Say goodbye to long setup processes. PratikERP is ready to use in minutes!

✔ Affordable ERP and CRM

Instead of the heavy costs of large ERP systems, grow your business with SME-friendly prices.

✔ Access Anywhere with Mobile Support

Manage your business from your mobile phone, whether you're in the office, at home, or on the go.

* You can either buy only CRM, or buy ERP and CRM together, or select and purchase only the modules you need.
"Don't deal with complex software, simplify your business with PratikERP!"

Comprehensive Customer Management  

  • Our CRM software centralizes your customer data in one place. It allows you to provide personalized experiences to your customers by systematically storing communication history, purchasing habits, previous requests, and more.  

Smart Sales and Marketing Automation  

  • Track potential customers without losing them with automatic sales tracking.  
  • Reach your target audience with email marketing integration.  
  • Measure your sales performance and improve your strategy with reporting and analysis tools.  

Smart Production and Distribution Automation  

  • Give your customers and/or dealers the opportunity to manage demand-offer processes with the B2B module.
  • Make your forward-looking plans with the estimated sales module.
  • Increase your efficiency with Supply and Purchasing modules.
  • Manage your special production processes with the Customizable Manufacturing module.
  • Manage all your processes from manufacturing to shipping with the Customizable Warehouse module.
  • Track all your shipments instantly from a single screen with the Shipment calendar.
  • Manage your stock and inventory easily and automatically.
  • Make your annual plans with the production planning module.
  • Measure your sales performance and improve your strategy with reporting and analysis tools.  

Smart Collection System

  • With the Collection module, you can receive your payments with a multi-currency structure.
    • Payment by check
    • Payment by promissory note
    • Payment by credit card 
    • Partial payment
    • Payment with the exchange rate on the invoice date
    • Payment with the exchange rate on the collection date
    • Payment according to the effective buying or selling exchange rate
    • Cash payment
    • Payment by receipt
    • Payment in installments
  • You can collect payments through your employees' panel.
  • Your customers and/or dealers can make payments through the payment module using the payment methods you have provided.

Integrated Communication Channels  

  • Communicate with your customers via email, phone, social media, and live support from a single panel. All interactions are automatically recorded, so you see the complete customer history.  

Task and Project Management

Our CRM software not only manages customer relationships but also helps you organize your business processes and strengthen team collaboration. With our task and project management module:

  • ✔ Smart Task Assignment and Tracking
    • You can easily assign tasks to team members, set priorities and deadlines.
    • Thanks to automatic reminders, no task is left undone.
    • Task statuses (Completed, In Progress, Pending) are displayed in real-time.
  • ✔ Project-Based Work Management
    • Manage your sales campaigns, customer onboarding processes, or marketing projects from a single panel.
    • Optimize processes by tracking project phases (Planning, Execution, Control, Completion).
    • Visualize project progress with Gantt charts and timelines.
  • ✔ Team Collaboration and File Sharing
    • You can add notes, share files, and centralize team communication related to tasks.
    • Provide instant feedback with an integrated chat or comment system.
    • Easily access your documents with cloud storage integration (Google Drive, Dropbox, OneDrive).
  • ✔ Reporting and Performance Analysis
    • Measure metrics such as task completion rates, overdue tasks, and team performance.
    • Analyze which processes are working efficiently and which need improvement with customizable reports.

* Why Should Your CRM Have Task Management?

  • Prevents time loss, accelerates workflow.
  • Increases team coordination, eliminates communication breakdowns.
  • Boosts customer satisfaction by responding to customer requests faster.

Cloud-Based and Mobile-Friendly

  • Access it whether you are in the office or on mobile devices. Thanks to our cloud-based infrastructure, you can securely access your data from anywhere.  

Customizable Modules

  • With its flexible structure suitable for different sectors, our CRM solution is shaped according to your business needs. You can add and customize modules as you need.  

Integration Compatible

  • Thanks to its plug-in structure, it offers easy integration with all 3rd party programs. It provides easy integration opportunities for different service branches such as the accounting program you want, email services, and SMS services.

Who Can Use It?  

  • SMEs and Corporate Firms
  • Manufacturing Companies
  • E-commerce Companies 
  • Finance and Insurance Sector
  • Marketing and Sales Teams
  • Consulting and Support Services
  • Education

A CRM Experience That Will Carry You to the Future

Discover our **professional CRM solution** to strengthen your customer relationships, increase your sales, and maximize your operational efficiency.  

📞 Contact us now for your requests!

**Let your business grow, and your customers be happy! 🚀  

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